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'We are committed to listen to you' - World Vision's experience with humanitarian feedback mechanisms in Darfur

ALNAP Case Study


About this resource

Resource type:Research, reports and studies
Keywords:Accountability, Communications, media & information, Feedback mechanisms, Monitoring, Participation
Agency:ALNAP, CDA, World Vision
Author(s):Jean, I. & Bonino, F.
Date published:October 2013

This case study specifically focuses on World Vision’s experience of setting up and using a feedback mechanism as part of the food assistance programme in South Darfur.

It is part of a larger Active Learning Network for Accountability and Humanitarian Performance (ALNAP) and CDA research project on the effectiveness of feedback mechanisms for affected populations in humanitarian contexts.

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