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External Relations Associate

Organisation: UNHCR

Posted on: 21 December 2016
Application deadline: 22 January 2017

The successful candidate will be expected to:

• Develop and draft UNHCR UK public information and communications materials.
• Provide background briefings to local and international media.
• Administer UNHCR UK's digital platforms (Web, Twitter, Facebook);
• Produce regular impact reports of UNHCR UK digital and social media platforms;
• Monitor, test and improve the UNHCR UK website and social media platforms to boost online visibility and engagement and deliver content to a growing audience;
• Keep track of evolving issues concerning persons of concern to be able to suggest stories and topics for the media to cover.
• Ensure that the office is kept informed of local developments which may have a political or operational impact on the office's activities.
• Establish contacts with local organisations to promote general interest and understanding of refugee issues.
• May be required to compile information and SitReps received from the Field Offices and/or sections within the Office and consolidate into weekly/monthly/quarterly report.
• Prepare and, where appropriate, present briefings for various external actors including civil society, UK Parliament, and media.
• Assume any other external relations responsibilities that may be assigned by the Representative and or Senior External Relations Officer.

Key competencies
• Excellent research, analytical and drafting skills;
• Strong written and oral communication and advocacy skills;
• Excellent knowledge of English, working knowledge of another UN language is an asset;
• Strong knowledge of digital and social media standards and best practices;
• Knowledge of web content management systems.

Expected profile

• Education: University degree is desirable, preferably in communications, journalism, international relations, development.
• Work experience: At least six years of related professional experience, and preferably including some experience with external relations/communications and the use of digital and social media platforms in the UK refugee/asylum sector. UNHCR experience is also desirable.

Salary: starting from £31,108 (Income Tax-free - subjected to National Insurance contributions ONLY) depending on experience.

A written application form (P.11), available at and covering letter is required and should be sent to Human Resources, UNHCR, 10 Furnival Street, EC4A 1AB London or emailed to with subject External Relations Associate

IMPORTANT INFORMATION: The vacant position can initially only be filled in a replacement capacity as the previous incumbent of the post has the right to return within 12 - 18 months.

Contact details

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