Starting the Conversation: Information, Feedback and Accountability through Communications with Communities in Post-typhoon Philippines

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Author(s)
Hartmann, C., Rhoades, A. and Santo, J.
Publication language
English
Pages
36pp
Date published
31 Dec 2014
Type
Research, reports and studies
Keywords
Accountability and Participation, Accountability to affected populations (AAP), Participation, Comms, media & information, Disasters, Typhoons, Complaints and feedback mechanisms
Countries
Philippines
Organisations
International Organization for Migration (IOM)

Following Typhoon Haiyan, IOM launched a humanitarian communications pilot project called Tindog Kita (‘Rise Together’ in English). As part of the Tindog Kita campaign, IOM piloted three communications tools to increase engagement with affected populations, provide relevant information and gather feedback from the communities.
The three main communications tools piloted are the following:

  • Radio drama
  • Interactive talk show
  • Key message song

As Tindog Kita enters its second phase, this report provides a detailed assessment of the communications preferences of communities in and around Tacloban during the emergency and recovery phases. Based on these findings, the communications tools used so far in Tacloban have been assessed to provide IOM and the broader CwC community with practical advice and suggestions. The main findings of the report are summarised below.